Auteur  Dr Osman Khan

Customer Experience Certification Workshop

Description Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience).  Many companies have set up departments within their organisations to focus on Customer Experience.  Companies have even set up Director and VP level positions for…

Masterclass on Customer Loyalty

Description In this course we will learn how to win the minds and hearts of customers.  Our goal is to develop a brand, where the customer not only likes the brand, but loves the brand.  We will learn from successful…

Customer Experience Journey Mapping

Description Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). Many companies have set up departments within their organisations to focus on Customer Experience. Companies have even set up Director and VP level positions for…