Customer Centricity

DescriptionThe Course on Customer Centricty teaches participants key ways by which institutions can positively impact all their multiple customer audiences and delight them all. It will teach participants:How to drive a culture of service excellenceHow to define customers8 Best in Class Attitudes for Service SuperStardom16 Customer Centric Steps for Dominating Your MarketplaceThis course is aimed at Bachelors and Masters degree students in business, marketing, international business, as well as hospitality and Tourism. It is also an excellent course for executive coaching on how to build a customer. Driven organizationÀ qui ce cours s’adresse-t-il ?Bachelors or Masters degree students in Business AdministrationBachelors or Masters degree students in MarketingBachelors or Masters degree students in Hospitality and TourismBachelors or Masters degree students in International BusinessAny Executive out there who want to improve customer service delivery in their organisationAfficher plusAfficher moins